Nicholas Trapani brings a strong foundation in IT operations, cybersecurity, and security analysis to his role, with hands-on experience supporting system reliability, security monitoring, and risk-aware technical environments. His background spans IT support, cybersecurity analysis, and audit-focused work, with an emphasis on maintaining secure, stable, and well-documented systems.
In his role as an Information Technology Support Assistant, Nicholas delivers Tier 1, Tier 2, and Tier 3 support across hardware, software, and network environments. He resolves complex system and connectivity issues, supports escalation-level troubleshooting, manages user access and permissions, and assists with root cause analysis for recurring technical problems. His work focuses on profiling system behavior, maintaining access controls, and ensuring operational consistency across technical environments.
Nicholas has developed extensive hands-on experience through cybersecurity and systems projects that simulate real-world enterprise and SOC workflows. These include building a SOC-style security auditing and incident detection framework, conducting incident response on a compromised Linux PostgreSQL server, and developing Linux-based network monitoring and diagnostics tools. Through this work, he has gained practical experience in log analysis, alert triage, incident investigation, access reviews, network security, and technical documentation.
Nicholas holds the CompTIA Security+ certification and has completed the CompTIA CySA+ exam. He is actively focused on advancing his expertise in cybersecurity auditing, security assessments, and SOC operations. His interests include security monitoring, threat detection, incident handling, control validation, and compliance support. He brings a disciplined, detail-oriented approach to his work and is committed to building secure, resilient, and well-governed technology environments.
